General Warranty

In the event of a missing or broken piece, simply call the Pergola.com Customer Support Line @ 1-855-855-7374 within 30 days of the delivery of your purchase. It is our commitment to you to courier replacement parts, free of charge, within 10 business days of this notification. Replacement parts will not be provided free of charge after the 30 day grace period. 

Due to the different materials offered on our site, Pergola.com offers Material Specific Warranties. Please carefuly read the Warranty that covers your product.